Supporting your independence
Professional Homecare For Norfolk
To discuss how we might support you please call 01603 926465 or enquire here:
SUPPORTING YOU
Patience, kindness and reliability
Our founder, Peter Shaw, witnessed less than satisfactory care for a number of his relatives, with rushed visits, continuous new faces and a lack of respect. He decided there must be a better way. That better way starts with who we recruit, namely people who are genuinely caring, empathetic, trustworthy, patient, kind, reliable and hard working and who appreciate and enjoy the company of older people. With these qualities we can train to the highest standards of professional care.
Consistency of care
We believe in teams because teams give our clients consistency and continuity of care and our carers the support and team spirit that is so important for a motivated workforce. For each client we will select and introduce a small team of carers who you will come to know as your 'home team'. Our aim is for there always to be a familiar face.
Time and space
We believe in giving our clients and carers enough time and space to ensure that the services we provide are done well, safely and comfortably, and never rushed. For this reason we set a minimum of one hour for each visit. Our care management system is designed to build in sufficient travel time between each client visit, so there is no need to cut a visit short in order to get to the next one.
Your wider support team
Your wider support team might consist of family and friends, your GP, district nurses, a physiotherapist, your cleaner, perhaps a visiting podiatrist, hairdresser or an odd-job person. We recognise the importance of liaising with these services as part of your wider support team.
Our services
