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Communication

in Home Care

Great communication is critically important to great home care.

 

We use a care management system called Birdie that our carers access on their smartphones to understand what is required at each visit and for them to feed back their observations and notes to the management team.

We endeavour to keep our clients’ families in the loop as well, as they are invited to access their loved ones notes on the Birdie system.

Watch our founder Peter talk about how we communicate in care: